Healthcare Quality State Ratings: West Virginia

 West Virginia  Hospital Ratings
Healthgrades 77% 71% 85%
Leapfrog C D D
US News and World Report Rating 1 2 3
Medicare Compare 2 Star 2  Star 4 Star
Section 1
Medicare Compare: Customer Service Questions
West Virginia Hospital Charleston Area Hospital St Marys Medical Center  WEST VIRGINA AVERAGE NATIONAL AVERAGE
Patients who reported that their nurses “Always” communicated well 80% 76% 81% 81% 80%
Patients who reported that their doctors “Always” communicated well 79% 80% 79% 83% 82%
Patients who reported that they “Always” received help as soon as they wanted 63% 63% 74% 72% 70%
Patients who reported that staff “Always” explained about medicines before giving it to them 64% 62% 63% 67% 66%
Patients who reported that their room and bathroom were “Always” clean 61% 62% 76% 77% 75%
Patients who reported that the area around their room was “Always” quiet at night 57% 51% 57% 61% 62%
Patients who reported that YES, they were given information about what to do during their recovery at home 87% 86% 88% 87% 87%
Patients who “Strongly Agree” they understood their care when they left the hospital 54% 50% 56% 53% 53%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 73% 68% 80% 72% 73%
Patients who reported YES, they would definitely recommend the hospital 77% 70% 84% 70% 72%
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