Healthcare Quality State Ratings: Washington 6 thru 9

Washington Hospital Ratings
Healthgrades 70% 81% 77% 66%
Leapfrog D C A NA
US News and World Report Rating NA NA NA NA
Medicare Compare 2 Star 2  Star 4 Star 4  Star
Section 1
Medicare Compare: Customer Service Questions
Peace Health SW MC Vancouver Tacoma General Allen Moore Overlake Hospital Bellevue Yakima Valley Memorial Hospital WASHINGTON AVERAGE NATIONAL AVERAGE
Patients who reported that their nurses “Always” communicated well 78% 76% 81% 73% 79% 80%
Patients who reported that their doctors “Always” communicated well 79% 79% 84% 77% 81% 82%
Patients who reported that they “Always” received help as soon as they wanted 55% 57% 61% 59% 68% 70%
Patients who reported that staff “Always” explained about medicines before giving it to them 62% 58% 64% 58% 66% 66%
Patients who reported that their room and bathroom were “Always” clean 71% 71% 72% 67% 75% 75%
Patients who reported that the area around their room was “Always” quiet at night 52% 55% 52% 43% 55% 62%
Patients who reported that YES, they were given information about what to do during their recovery at home 88% 87% 89% 84% 89% 87%
Patients who “Strongly Agree” they understood their care when they left the hospital 49% 49% 54% 46% 53% 53%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 69% 70% 77% 62% 72% 73%
Patients who reported YES, they would definitely recommend the hospital 70% 72% 79% 67% 72% 72%
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