Healthcare Quality State Ratings: Virginia 1 thru 5

Virginia  Hospital Ratings
Healthgrades 79% 81% 76% 76% 81%
Leapfrog B C B B A
US News and World Report Rating 1 2 3 4 5
Medicare Compare 2 Star 2  Star 3 Star 2 Star 5  Star
Section 1
Medicare Compare: Customer Service Questions
University of Virginia Medical Center VCU Medical Center Sentra Norfolk General Hospital Carillon Roanoke Memorial  Hospital Inova Fairfax Hospital VIRGINIA AVERAGE NATIONAL AVERAGE
Patients who reported that their nurses “Always” communicated well 80% 82% 78% 78% 82% 80% 80%
Patients who reported that their doctors “Always” communicated well 82% 81% 83% 79% 83% 81% 82%
Patients who reported that they “Always” received help as soon as they wanted 63% 65% 68% 64% 67% 67% 70%
Patients who reported that staff “Always” explained about medicines before giving it to them 62% 64% 64% 61% 64% 64% 66%
Patients who reported that their room and bathroom were “Always” clean 72% 67% 66% 67% 80% 74% 75%
Patients who reported that the area around their room was “Always” quiet at night 49% 54% 57% 50% 61% 60% 62%
Patients who reported that YES, they were given information about what to do during their recovery at home 91% 90% 90% 89% 89% 87% 87%
Patients who “Strongly Agree” they understood their care when they left the hospital 57% 56% 56% 50% 60% 52% 53%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 76% 77% 73% 72% 81% 71% 73%
Patients who reported YES, they would definitely recommend the hospital 70% 79% 77% 74% 83% 71% 72%
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