Healthcare Quality State Ratings: Texas: Houston Area

Houston Hospital Ratings
Healthgrades 82% 71% 75% 63%
Leapfrog A A B C
US News and World Report Rating 1 2 3 NA
Medicare Compare 5 Star 2 Star 2 Star 2 Star
Section 1
Medicare Compare: Customer Service Questions
Houston Methodist Hospital Baylor St Luke’s Medical Center Memorial Hermann Texas Medical Center St. Joseph Medical Center TEXAS AVERAGE NATIONAL AVERAGE
Patients who reported that their nurses “Always” communicated well 79% 76% 80% 73% 81% 80%
Patients who reported that their doctors “Always” communicated well 82% 81% 82% 76% 83% 82%
Patients who reported that they “Always” received help as soon as they wanted 62% 61% 84% 59% 72% 70%
Patients who reported that staff “Always” explained about medicines before giving it to them 66% 64% 66% 59% 68% 66%
Patients who reported that their room and bathroom were “Always” clean 68% 59% 75% 70% 77% 75%
Patients who reported that the area around their room was “Always” quiet at night 60% 61% 69% 57% 69% 62%
Patients who reported that YES, they were given information about what to do during their recovery at home 88% 85% 88% 81% 87% 87%
Patients who “Strongly Agree” they understood their care when they left the hospital 57% 53% 58% 39% 54% 53%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 80% 69% 80% 66% 76% 73%
Patients who reported YES, they would definitely recommend the hospital 82% 73% 75% 65% 75% 72%
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