Healthcare Quality State Ratings: Tennessee 1 thru 5

 Tennessee Hospital Ratings
Healthgrades 83% 83% 84% 82% 77%
Leapfrog A B A B C
US News and World Report Rating 1 2 3 4 5
Medicare Compare 3 Star 4  Star 2 Star 4 Star 2  Star
Section 1
Medicare Compare: Customer Service Questions
Vanderbilt University Medical Center CHI Memorial Hospital; Chattanooga University of Tennessee Medical Center St Thomas West; Nashville Methodist Hospital of Memphis TENNESSEE AVERAGE NATIONAL AVERAGE
Patients who reported that their nurses “Always” communicated well 81% 81% 81% 82% 79% 80% 80%
Patients who reported that their doctors “Always” communicated well 82% 84% 84% 81% 80% 82% 82%
Patients who reported that they “Always” received help as soon as they wanted 65% 72% 63% 74% 66% 72% 70%
Patients who reported that staff “Always” explained about medicines before giving it to them 63% 69% 63% 66% 66% 67% 66%
Patients who reported that their room and bathroom were “Always” clean 69% 74% 69% 69% 71% 75% 75%
Patients who reported that the area around their room was “Always” quiet at night 59% 66% 65% 58% 64% 65% 62%
Patients who reported that YES, they were given information about what to do during their recovery at home 86% 89% 87% 87% 86% 87% 87%
Patients who “Strongly Agree” they understood their care when they left the hospital 56% 58% 56% 56% 52% 53% 53%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 78% 81% 78% 80% 75% 74% 73%
Patients who reported YES, they would definitely recommend the hospital 81% 83% 81% 84% 77% 71% 72%
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