Healthcare Quality State Ratings: Oregon 1 thru 5

 Oregon Hospital Ratings
Healthgrades 84% 81% 82% 78% 76%
Leapfrog C A A C A
US News and World Report Rating 1 2 3 4 5
Medicare Compare 5 Star 4  Star 4 Star 3 Star 4 Star
Section 1
Medicare Compare: Customer Service Questions
OHSU Hospital Portland Providence St Vincents MC Portland Providence Portland MC Salem Hospital Kaiser Permanente Sunnyside MC OREGON AVERAGE NATIONAL AVERAGE
Patients who reported that their nurses “Always” communicated well 83% 79% 81% 80% 80% 80% 80%
Patients who reported that their doctors “Always” communicated well 82% 81% 82% 81% 81% 81% 82%
Patients who reported that they “Always” received help as soon as they wanted 67% 64% 63% 62% 63% 72% 70%
Patients who reported that staff “Always” explained about medicines before giving it to them 70% 63% 66% 66% 63% 67% 66%
Patients who reported that their room and bathroom were “Always” clean 71% 72% 72% 74% 68% 75% 75%
Patients who reported that the area around their room was “Always” quiet at night 58% 50% 56% 55% 54% 56% 62%
Patients who reported that YES, they were given information about what to do during their recovery at home 90% 90% 90% 89% 90% 89% 87%
Patients who “Strongly Agree” they understood their care when they left the hospital 59% 53% 54% 54% 55% 55% 53%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 80% 76% 77% 77% 74% 74% 73%
Patients who reported YES, they would definitely recommend the hospital 84% 80% 82% 78% 75% 74% 72%
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