| Oklahoma City/Tulsa Hospital | ||||||||
| Ratings | ||||||||
| Healthgrades | 77% | 80% | NA | 69% | 65% | 76% | ||
| Leapfrog | C | C | C | C | NA | A | ||
| US News and World Report Rating | 1 | 1 Tied | 1 Tied | NA | NA | NA | ||
| Medicare Compare | 4 Star | 3 Star | 4 Star | 1 Star | 5 Star | 3 Star | ||
| Section 1 | ||||||||
| Medicare Compare: Customer Service Questions | ||||||||
| Integris Baptist Medical Center; OKC | St. Francis Hospital; Tulsa | St. Johns Medical Center; Tulsa | OU Medical Center; OKC | Alliance Health Deaconess; OKC | St. Anthony’s Hospital; OKC | OKLAHOMA AVERAGE | NATIONAL AVERAGE | |
| Patients who reported that their nurses “Always” communicated well | 79% | 78% | 78% | 75% | 72% | 77% | 81% | 80% |
| Patients who reported that their doctors “Always” communicated well | 81% | 78% | 80% | 77% | 75% | 81% | 84% | 82% |
| Patients who reported that they “Always” received help as soon as they wanted | 61% | 64% | 62% | 62% | 62% | 66% | 74% | 70% |
| Patients who reported that staff “Always” explained about medicines before giving it to them | 61% | 63% | 63% | 61% | 59% | 65% | 67% | 66% |
| Patients who reported that their room and bathroom were “Always” clean | 69% | 74% | 68% | 66% | 65% | 74% | 77% | 75% |
| Patients who reported that the area around their room was “Always” quiet at night | 65% | 59% | 53% | 53% | 59% | 63% | 69% | 62% |
| Patients who reported that YES, they were given information about what to do during their recovery at home | 86% | 89% | 86% | 85% | 64% | 85% | 87% | 87% |
| Patients who “Strongly Agree” they understood their care when they left the hospital | 52% | 54% | 52% | 49% | 59% | 51% | 85% | 53% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 76% | 77% | 74% | 68% | 66% | 76% | 75% | 73% |
| Patients who reported YES, they would definitely recommend the hospital | 78% | 80% | 77% | 72% | 67% | 77% | 73% | 72% |