| Oklahoma City/Tulsa Hospital |
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| Ratings |
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Survey Years |
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| Healthgrades |
77%/75% |
80%/81% |
NA/75% |
69%/67% |
65%/75% |
76%/74% |
2019/2020 |
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| Leapfrog |
C/C |
C/C |
C/C |
C/C |
NA/NA |
A/A |
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| US News and World Report Rating |
1/1 |
1/2 |
1/3 |
NA/1 |
NA/NA |
NA/NA |
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| Medicare Compare |
4/4 Star |
3/4 Star |
4/2 Star |
1/1 Star |
5/1 Star |
3/3 Star |
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| Medicare Compare: Customer Service Questions |
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Integris Baptist Medical Center; OKC |
St. Francis Hospital; Tulsa |
St. Johns Medical Center; Tulsa |
OU Medical Center; OKC |
Alliance Health Deaconess; OKC |
St. Anthony’s Hospital; OKC |
OKLAHOMA AVERAGE |
NATIONAL AVERAGE |
| Patients who reported that their nurses “Always” communicated well |
79%/80% |
78%/78% |
78%/78% |
75%/74% |
72%/67% |
77%/77% |
81%82% |
80%/81% |
| Patients who reported that their doctors “Always” communicated well |
81%/81% |
78%/77% |
80%/79% |
77%/76% |
75%/70% |
81%/82% |
84%/84% |
82%/81% |
| Patients who reported that they “Always” received help as soon as they wanted |
61%/62% |
64%/66% |
62%/64% |
62%/55% |
62%/54% |
66%/66% |
74%/74% |
70%/70% |
| Patients who reported that staff “Always” explained about medicines before giving it to them |
61%/60% |
63%/63% |
63%/62% |
61%/56% |
59%.57% |
65%/60% |
67%/68% |
66%/66% |
| Patients who reported that their room and bathroom were “Always” clean |
69%/68% |
74%/77% |
68%/69% |
66%/67% |
65%/53% |
74%/71% |
77%/77% |
75%/75% |
| Patients who reported that the area around their room was “Always” quiet at night |
65%/63% |
59%/59% |
53%/54% |
53%/55% |
59%/56% |
63%/65% |
69%/68% |
62%/62% |
| Patients who reported that YES, they were given information about what to do during their recovery at home |
86%/86% |
89%/88% |
86%/86% |
85%/82% |
64%/77% |
85%/87% |
87%/86% |
87%/87% |
| Patients who “Strongly Agree” they understood their care when they left the hospital |
52%/63% |
54%/55% |
52%/52% |
49%/47% |
59%/39% |
51%/62% |
85%/55% |
53%/53% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) |
76%/76% |
77%/77% |
74%/72% |
68%/66% |
66%/55% |
76%/72% |
75%/75% |
73%/73% |
| Patients who reported YES, they would definitely recommend the hospital |
78%/75% |
80%/81% |
77%/75% |
72%/67% |
67%/47% |
77%/74% |
73%/73% |
72%/72% |
