Healthcare Quality State Ratings: Oklahoma

Oklahoma City/Tulsa Hospital
Ratings
Survey Years
Healthgrades 77%/75% 80%/81% NA/75% 69%/67% 65%/75% 76%/74% 2019/2020
Leapfrog C/C C/C C/C C/C NA/NA A/A
 2018/2019
US News and World Report Rating 1/1 1/2 1/3 NA/1 NA/NA NA/NA
 2018/2019
Medicare Compare 4/4 Star 3/4 Star 4/2 Star 1/1 Star 5/1 Star 3/3 Star
 2018/2019
Survey Years  2018/2019
Medicare Compare: Customer Service Questions
Integris Baptist Medical Center; OKC St. Francis Hospital; Tulsa St. Johns Medical Center; Tulsa OU Medical Center; OKC Alliance Health Deaconess; OKC St. Anthony’s Hospital; OKC OKLAHOMA AVERAGE NATIONAL AVERAGE
Patients who reported that their nurses “Always” communicated well 79%/80% 78%/78% 78%/78% 75%/74% 72%/67% 77%/77% 81%82% 80%/81%
Patients who reported that their doctors “Always” communicated well 81%/81% 78%/77% 80%/79% 77%/76% 75%/70% 81%/82% 84%/84% 82%/81%
Patients who reported that they “Always” received help as soon as they wanted 61%/62% 64%/66% 62%/64% 62%/55% 62%/54% 66%/66% 74%/74% 70%/70%
Patients who reported that staff “Always” explained about medicines before giving it to them 61%/60% 63%/63% 63%/62% 61%/56% 59%.57% 65%/60% 67%/68% 66%/66%
Patients who reported that their room and bathroom were “Always” clean 69%/68% 74%/77% 68%/69% 66%/67% 65%/53% 74%/71% 77%/77% 75%/75%
Patients who reported that the area around their room was “Always” quiet at night 65%/63% 59%/59% 53%/54% 53%/55% 59%/56% 63%/65% 69%/68% 62%/62%
Patients who reported that YES, they were given information about what to do during their recovery at home 86%/86% 89%/88% 86%/86% 85%/82% 64%/77% 85%/87% 87%/86% 87%/87%
Patients who “Strongly Agree” they understood their care when they left the hospital 52%/63% 54%/55% 52%/52% 49%/47% 59%/39% 51%/62% 85%/55% 53%/53%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 76%/76% 77%/77% 74%/72% 68%/66% 66%/55% 76%/72% 75%/75% 73%/73%
Patients who reported YES, they would definitely recommend the hospital 78%/75% 80%/81% 77%/75% 72%/67% 67%/47% 77%/74% 73%/73% 72%/72%
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