Healthcare Quality State Ratings: New York 6 thru 10

New York Hospital Ratings
Healthgrades 71% 65% 75% 81% 76%
Leapfrog D C C B B
US News and World Report Rating 6 7 8 9 10
Medicare Compare 2 Star 1  Star 2 Star 3 Star 1 Star
Section 1
Medicare Compare: Customer Service Questions
Lenox Hill Hospital Montefrore Medical Center NYU Winthrop Hospital North Shore University Hospital Buffalo General NEW YORK AVERAGE NATIONAL AVERAGE
Patients who reported that their nurses “Always” communicated well 77% 72% 79% 83% 78% 78% 80%
Patients who reported that their doctors “Always” communicated well 78% 76% 79% 80% 74% 78% 82%
Patients who reported that they “Always” received help as soon as they wanted 62% 54% 55% 63% 54% 63% 70%
Patients who reported that staff “Always” explained about medicines before giving it to them 57% 60% 60% 62% 59% 61% 66%
Patients who reported that their room and bathroom were “Always” clean 67% 63% 75% 75% 64% 71% 75%
Patients who reported that the area around their room was “Always” quiet at night 51% 48% 39% 47% 46% 52% 62%
Patients who reported that YES, they were given information about what to do during their recovery at home 78% 78% 84% 86% 87% 85% 87%
Patients who “Strongly Agree” they understood their care when they left the hospital 48% 44% 50% 51% 50% 49% 53%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 70% 60% 69% 76% 64% 66% 73%
Patients who reported YES, they would definitely recommend the hospital 73% 62% 74% 77% 66% 66% 72%
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