Healthcare Quality State Ratings: Montana

 Montana Hospital Ratings
Survey Years
Healthgrades 79%/79% 84%/83% 80%/79% 75%/75% 65%/70% 48%/57% 2019/2020
Leapfrog C/C A/A A/A C/D C/C NA/NA
2018/2019 
US News and World Report Rating 1/NA 2/1 3/2 NA/NA NA/NA NA/NA
2018/2019
Medicare Compare 3/4 Star 5/5 Star 5/5 Star 4/4 Star 3/3  Star 3 Star
2018/2019
Survey Years 2018/2019 
Medicare Compare: Customer Service Questions
Billings Clinic St Patricks Hospital Missoula St  Vincents Health Care Billings Bozeman Deaconess Hospital Benefis Hospital Great Falls Northern Montana Hospital Havre MONTANA AVERAGE NATIONAL AVERAGE
Patients who reported that their nurses “Always” communicated well 79%/79% 85%/83% 80%/81% 81%/83% 76%/76% 71%/78% 80%/80% 80%/81%
Patients who reported that their doctors “Always” communicated well 79%/79% 85%/84% 80%/81% 83%/83% 75%/76% 75%/79% 83%/82% 82%/81%
Patients who reported that they “Always” received help as soon as they wanted 67%/67% 73%/71% 71%/70% 72%/73% 63%/61% 70%/73% 74%/76% 70%/70%
Patients who reported that staff “Always” explained about medicines before giving it to them 62%/62% 67%/68% 67%/65% 64%/66% 66%/61% 59%/57% 66%/68% 66%/66%
Patients who reported that their room and bathroom were “Always” clean 71%/69% 75%/75% 73%/72% 74%/72% 69%/66% 62%/67% 73%/73% 75%/75%
Patients who reported that the area around their room was “Always” quiet at night 61%/60% 62%/59% 54%/57% 52%/52% 55%/55% 59%/64% 61%/62% 62%/62%
Patients who reported that YES, they were given information about what to do during their recovery at home 88%/88% 89%/90% 90%/90% 87%/90% 86%/86% 85%/81% 85%/85% 87%/87%
Patients who “Strongly Agree” they understood their care when they left the hospital 53%/52% 55%56% 57%/55% 52%/55% 50%/48% 47%/42% 53%/53% 53%/53%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 77%/76% 80%/80% 77%/78% 74%/75% 68%/65% 56%/60% 70%/70% 73%/73%
Patients who reported YES, they would definitely recommend the hospital 80%/79% 84%/83% 80%/79% 72%/75% 66%/70% 48%/57% 70%/70% 72%/72%
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