Healthcare Quality State Ratings: Missouri 6 thru 10

Missouri Hospital Ratings
Healthgrades 81% 86% 73% 68% 75%
Leapfrog C C C A B
US News and World Report Rating 6 7 8 9 NA
Medicare Compare 5 Star 3  Star 3  Star 1 Star 3 Star
Section 1
Medicare Compare: Customer Service Questions
 Boone  Hospital Center St Lukes Hospital Chesterfield Cox Health Springfield St Anthonys Mercy Hospital St Louis Barnes Jewish West County MISSOURI AVERAGE NATIONAL AVERAGE
Patients who reported that their nurses “Always” communicated well 78% 82% 77% 79% 77% 80% 80%
Patients who reported that their doctors “Always” communicated well 81% 84% 79% 79% 83% 81% 82%
Patients who reported that they “Always” received help as soon as they wanted 66% 63% 63% 63% 66% 69% 70%
Patients who reported that staff “Always” explained about medicines before giving it to them 65% 65% 59% 60% 67% 66% 66%
Patients who reported that their room and bathroom were “Always” clean 67% 77% 68% 65% 68% 76% 75%
Patients who reported that the area around their room was “Always” quiet at night 60% 65% 56% 56% 63% 61% 62%
Patients who reported that YES, they were given information about what to do during their recovery at home 88% 89% 87% 85% 91% 67% 87%
Patients who “Strongly Agree” they understood their care when they left the hospital 56% 60% 51% 50% 57% 53% 53%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 75% 83% 74% 70% 73% 73% 73%
Patients who reported YES, they would definitely recommend the hospital 81% 85% 74% 67% 77% 71% 72%
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