Healthcare Quality State Ratings: Missouri 1 thru 5

 Missouri Hospital Ratings
Survey Years
Healthgrades 80%/79% 82%/83% 81%/80% 76%/75% 82%/80% 2019/2020
Leapfrog C/C A/B B/B A/A A/A
2018/2019 
US News and World Report Rating 1/1 2/2 3/3 4/5 5/8
2018/2019
Medicare Compare 2/3 Star 4/4  Star 4/4 Star 5/4 Star 5/5 Star
2018/2019
Survey Tears 2018/2019 
Medicare Compare: Customer Service Questions
Barnes Jewish Hospital St Lukes of Kansas City Missouri Baptist Medical Center Mercy Hospital Springfield Mercy Hospital St Louis MISSOURI AVERAGE NATIONAL AVERAGE
Patients who reported that their nurses “Always” communicated well 81%/80% 80%/82% 78%/79% 77%/76% 84%/79% 80%/80% 80%/81%
Patients who reported that their doctors “Always” communicated well 80%/80% 80%/80% 82%/82% 78%/77% 81%/79% 81%/81% 82%/81%
Patients who reported that they “Always” received help as soon as they wanted 66%/65% 70%/67% 64%/66% 66%/64% 64%/63% 69%/69% 70%/70%
Patients who reported that staff “Always” explained about medicines before giving it to them 67%/67% 67%/66% 65%/63% 62%/61% 64%/65% 66%/65% 66%/66%
Patients who reported that their room and bathroom were “Always” clean 69%/68% 76%/78% 67%/69% 70%/66% 65%/64% 76%/74% 75%/75%
Patients who reported that the area around their room was “Always” quiet at night 56%/57% 63%/62% 56%/54% 54%/54% 64%/65% 61%/61% 62%/62%
Patients who reported that YES, they were given information about what to do during their recovery at home 92%/90% 90%/88% 89%/89% 87%/87% 86%/88% 67%/87% 87%/87%
Patients who “Strongly Agree” they understood their care when they left the hospital 60%/59% 59%/58% 57%/58% 55%/56% 59%/57% 53%/54% 53%/53% 0
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 74%/76% 80%/81% 76%/78% 71%/71% 79%/77% 73%/72% 73%/73%
Patients who reported YES, they would definitely recommend the hospital 80%/79% 83%/83% 80%/80% 75%/75% 82%/80% 71%/70% 72%/72%
Sign up for our Newsletter

Get the latest news about the health care industry
straight to your inbox!