Healthcare Quality State Ratings: Minnesota 1 thru 5

Minnesota Hospital Ratings
Healthgrades 89% 77% 79% 68% 71%
Leapfrog B C B C C
US News and World Report Rating 1 2 3 4 5
Medicare Compare 5 Star 3  Star 5 Star 4 Star 4  Star
Section 1
Medicare Compare: Customer Service Questions
Mayo Clinic Abbott Northwestern Hospital St Cloud Hospital Mercy Alina Hospital Coon Rapids United Alina Hospital MINNESOTA AVERAGE NATIONAL AVERAGE
Patients who reported that their nurses “Always” communicated well 83% 80% 83% 77% 82% 83% 80%
Patients who reported that their doctors “Always” communicated well 84% 81% 81% 80% 80% 84% 82%
Patients who reported that they “Always” received help as soon as they wanted 74% 66% 73% 60% 70% 75% 70%
Patients who reported that staff “Always” explained about medicines before giving it to them 67% 61% 67% 61% 62% 68% 66%
Patients who reported that their room and bathroom were “Always” clean 75% 75% 79% 73% 76% 80% 75%
Patients who reported that the area around their room was “Always” quiet at night 65% 56% 66% 54% 56% 66% 62%
Patients who reported that YES, they were given information about what to do during their recovery at home 89% 87% 88% 87% 89% 89% 87%
Patients who “Strongly Agree” they understood their care when they left the hospital 60% 54% 54% 51% 55% 56% 53%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 85% 79% 79% 72% 78% 77% 73%
Patients who reported YES, they would definitely recommend the hospital 86% 82% 80% 70% 79% 76% 72%
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