Healthcare Quality State Ratings: Michigan 1 thru 5

Michigan  Hospital Ratings
Healthgrades 85% 77% 78% 80% 63%
Leapfrog A B A C C
US News and World Report Rating 1 2 3 4 5
Medicare Compare 4 Star 4  Star 4 Star 4 Star 2  Star
Section 1
Medicare Compare: Customer Service Questions
Univ of Michigan Hospital Beaumont Hospital Royal Oak Beaumont Hospital Troy Spectrum Hosp. Butterworth Blogett DMC Harper Univ Hosp..Dtr Receiving MICHIGAN  AVERAGE NATIONAL AVERAGE
Patients who reported that their nurses “Always” communicated well 81% 80% 81% 81% 73% 82% 80%
Patients who reported that their doctors “Always” communicated well 80% 78% 78% 80% 78% 81% 82%
Patients who reported that they “Always” received help as soon as they wanted 64% 62% 68% 69% 64% 73% 70%
Patients who reported that staff “Always” explained about medicines before giving it to them 59% 62% 61% 61% 62% 66% 66%
Patients who reported that their room and bathroom were “Always” clean 61% 64% 67% 69% 63% 75% 75%
Patients who reported that the area around their room was “Always” quiet at night 45% 52% 50% 56% 59% 60% 62%
Patients who reported that YES, they were given information about what to do during their recovery at home 89% 87% 88% 89% 84% 89% 87%
Patients who “Strongly Agree” they understood their care when they left the hospital 57% 52% 53% 54% 43% 55% 53%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 78% 74% 74% 76% 63% 75% 73%
Patients who reported YES, they would definitely recommend the hospital 83% 77% 77% 78% 63% 72% 72%
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