Healthcare Quality State Ratings: Michigan 6 thru 10

Michigan  Hospital Ratings
Survey Years
Healthgrades 73%71% 83%/82% 69%/72% 84%/81% 73%/76% 2019/2020
Leapfrog B/B B/B A/A B/C A/B
2018/2019 
US News and World Report Rating 6/11 7/7 8/8 9/8 10/12
2018/2019
Medicare Compare 4/5 Star 4/5  Star 1/2 Star 5/4 Star 5/5  Star
2018/2019
Survey Years 2018/2019 
Medicare Compare: Customer Service Questions
Ascension Providence Hosp Southfield Munson Medical Center Henry Ford Hospital Bronson Methodist Hospital McLaren Northern Mich Hospital MICHIGAN AVERAGE NATIONAL AVERAGE
Patients who reported that their nurses “Always” communicated well 80%/78% 80%/83% 80%/81% 82%/82% 82%/83% 82%/82% 80%/81%
Patients who reported that their doctors “Always” communicated well 77%/77% 79%/84% 80%/78% 79%/81% 81%/80% 81%/80% 82%/81%
Patients who reported that they “Always” received help as soon as they wanted 67%/67% 69%/72% 64%/65% 69%/68% 77%/74% 73%/67% 70%/70%
Patients who reported that staff “Always” explained about medicines before giving it to them 63%/63% 67%/69% 63%/63% 62%/67% 66%/65% 66%/64% 66%/66%
Patients who reported that their room and bathroom were “Always” clean 67%/65% 68%/69% 70%/70% 73%/75% 74%/76% 75%/62% 75%/75%
Patients who reported that the area around their room was “Always” quiet at night 56%/67% 52%/51% 56%.56% 58%/56% 46%/48% 60%/47% 62%/62%
Patients who reported that YES, they were given information about what to do during their recovery at home 86%/87% 89%/90% 85%/86% 90%/90% 90%/89% 89%/90% 87%/87%
Patients who “Strongly Agree” they understood their care when they left the hospital 52%/51% 52%56% 52%/51% 54%/54% 50%/53% 55%58% 53%/53%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 73%/70% 80%/78% 74%/71% 81%/79% 73%/75% 75%/80% 73%/73%
Patients who reported YES, they would definitely recommend the hospital 74%/71% 81%/82% 71%/72% 82%/71% 75%/76% 72%/85% 72%/72%
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