Healthcare Quality State Ratings: Maryland 6 thru 10

Maryland Hospital Ratings
Healthgrades 82% 70% 67% 66% 76%
Leapfrog A A C C A
US News and World Report Rating 6 7 8 9 10
Medicare Compare 5 Star 3  Star 5  Star 2 Star 4 Star
Section 1
Medicare Compare: Customer Service Questions
Anne Arundel Medical Center John Hopkins Bayview Medical Center Med Star Good Samaritan Hospital University of Maryland Baltimore Washington MC Greater Baltimore Medical Center MARYLAND AVERAGE NATIONAL AVERAGE
Patients who reported that their nurses “Always” communicated well 81% 77% 75% 78% 78% 76% 80%
Patients who reported that their doctors “Always” communicated well 80% 79% 78% 78% 80% 77% 82%
Patients who reported that they “Always” received help as soon as they wanted 68% 63% 59% 59% 61% 62% 70%
Patients who reported that staff “Always” explained about medicines before giving it to them 60% 63% 62% 60% 60% 60% 66%
Patients who reported that their room and bathroom were “Always” clean 71% 64% 64% 73% 63% 69% 75%
Patients who reported that the area around their room was “Always” quiet at night 61% 54% 56% 53% 54% 56% 62%
Patients who reported that YES, they were given information about what to do during their recovery at home 85% 89% 89% 87% 88% 86% 87%
Patients who “Strongly Agree” they understood their care when they left the hospital 54% 53% 47% 53% 52% 49% 53%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 79% 70% 68% 70% 72% 66% 73%
Patients who reported YES, they would definitely recommend the hospital 82% 71% 68% 68% 73% 66% 72%
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