Healthcare Quality State Ratings: Maryland 1 thru 5

 Maryland Hospital Ratings
Healthgrades 84% 71% 77% 82% 80%
Leapfrog A B C A B
US News and World Report Rating 1 2 3 4 5
Medicare Compare 3 Star 1  Star 5 Star 5 Star 3 Star
Section 1
Medicare Compare: Customer Service Questions
John Hopkins Hospital University of Maryland Medical Center Med Star Union Memorial Hospital University of Maryland St Joseph’s MC Mercy Medical Center Baltimore MARYLAND AVERAGE NATIONAL AVERAGE
Patients who reported that their nurses “Always” communicated well 81% 77% 78% 80% 80% 76% 80%
Patients who reported that their doctors “Always” communicated well 80% 78% 81% 80% 80% 77% 82%
Patients who reported that they “Always” received help as soon as they wanted 61% 58% 64% 67% 66% 62% 70%
Patients who reported that staff “Always” explained about medicines before giving it to them 64% 62% 66% 61% 71% 60% 66%
Patients who reported that their room and bathroom were “Always” clean 71% 59% 74% 71% 75% 69% 75%
Patients who reported that the area around their room was “Always” quiet at night 69% 52% 62% 57% 67% 56% 62%
Patients who reported that YES, they were given information about what to do during their recovery at home 88% 89% 89% 89% 87% 86% 87%
Patients who “Strongly Agree” they understood their care when they left the hospital 59% 52% 51% 55% 56% 49% 53%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 82% 69% 71% 77% 78% 66% 73%
Patients who reported YES, they would definitely recommend the hospital 84% 70% 76% 81% 81% 66% 72%
Sign up for our Newsletter

Get the latest news about the health care industry
straight to your inbox!