Healthcare Quality State Ratings: Maine/New Hampshire

 Maine/New Hampshire  Hospital Ratings
Healthgrades 80% 69% 84% 81% 77% 80%
Leapfrog B B B A C B
US News and World Report Rating 1 2 3 1 2 3
Medicare Compare 5 Star 2  Star 5 Star 3 Star 3  Star 4 Star
Section 1
Medicare Compare: Customer Service Questions
Maine Medical Center Eastern Maine Medical Center Mercy Hospital; Portland, Me Dartmouth Hitchcocke Medical Center Catholic Medical Center Concord Hospital MAINE AVERAGE NEW HAMPSHIRE AVERAGE NATIONAL AVERAGE
Patients who reported that their nurses “Always” communicated well 83% 77% 88% 81% 80% 83% 84% 81% 80%
Patients who reported that their doctors “Always” communicated well 82% 79% 87% 80% 80% 82% 84% 82% 82%
Patients who reported that they “Always” received help as soon as they wanted 64% 55% 76% 72% 60% 71% 73% 70% 70%
Patients who reported that staff “Always” explained about medicines before giving it to them 62% 60% 71% 65% 61% 64% 70% 66% 66%
Patients who reported that their room and bathroom were “Always” clean 67% 72% 72% 67% 67% 69% 79% 77% 75%
Patients who reported that the area around their room was “Always” quiet at night 51% 45% 65% 40% 44% 57% 60% 55% 62%
Patients who reported that YES, they were given information about what to do during their recovery at home 87% 87% 83% 90% 88% 90% 89% 89% 87%
Patients who “Strongly Agree” they understood their care when they left the hospital 55% 50% 59% 54% 54% 54% 56% 55% 53%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 77% 64% 81% 75% 72% 77% 76% 73% 73%
Patients who reported YES, they would definitely recommend the hospital 81% 69% 85% 81% 76% 81% 76% 73% 72%
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