Louisiana Hospital |
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Ratings |
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Survey Years |
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Healthgrades |
73%/76% |
80%/75% |
79%/76% |
75%/74% |
81%/54% |
81%/78% |
2019/2020 |
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Leapfrog |
A/A |
C/C |
B/A/74 |
B/A |
A/A |
C/C |
2018/2019 |
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US News and World Report Rating |
1/1 |
2/2 |
3/3 |
4/NA |
4/4 |
NA |
2018/2019 |
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Medicare Compare |
3/2 Star |
5/3 Star |
2/3 Star |
4/4 Star |
3/3 Star |
4/4 Star |
2018/2019 |
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Survey Years 2018/2019 |
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Medicare Compare: Customer Service Questions |
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Oschner Medical Center; NOLA |
Will-Knighton Medical Center; Shreveport |
Our Lady of the Lake M/C; Baton Rouge |
East Jefferson General Hospital; Metaire |
Lafayette General Medical Center; Lafayette |
Christus Health; Shreveport/Bossier |
LOUISIANA AVERAGE |
NATIONAL AVERAGE |
Patients who reported that their nurses “Always” communicated well |
80%/79% |
77%79% |
79%/82% |
80%/80% |
85%/87% |
84%/83% |
84%/85% |
80%/81% |
Patients who reported that their doctors “Always” communicated well |
82%/82% |
80%/80% |
84%/86% |
81%/83% |
85%/86% |
88%/85% |
86%/86% |
82%/81% |
Patients who reported that they “Always” received help as soon as they wanted |
62%/61% |
64%/68% |
59%/62% |
57%/60% |
72%/73% |
68%/68% |
74%/75% |
70%/70% |
Patients who reported that staff “Always” explained about medicines before giving it to them |
64%/63% |
63%/67% |
63%/63% |
60%/64% |
71%/72% |
69%/69% |
71%/71% |
66%/66% |
Patients who reported that their room and bathroom were “Always” clean |
65%/68% |
69%/69% |
67%/69% |
65%/63% |
78%/79% |
75%/74% |
77%/78% |
75%/75% |
Patients who reported that the area around their room was “Always” quiet at night |
63%/64% |
66%/64% |
70%/62% |
65%/64% |
73%/73% |
67%/69% |
74%/74% |
62%/62% |
Patients who reported that YES, they were given information about what to do during their recovery at home |
88%/83% |
86%/86% |
85%/87% |
86%/85% |
90%/90% |
58%/88% |
87%/87% |
87%/87% |
Patients who “Strongly Agree” they understood their care when they left the hospital |
51%/56% |
44%/49% |
52%/55% |
55%/54% |
63%/64% |
58%/57% |
58%/58% |
53%/53% |
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) |
71%/73% |
73%/73% |
72%/75% |
73%/71% |
81%/82% |
77%/77% |
77%/77% |
73%/73% |
Patients who reported YES, they would definitely recommend the hospital |
74%/76% |
78%/75% |
70%/76% |
73%/74% |
80%/83% |
80%/78% |
76%/76% |
72%/72% |