Healthcare Quality State Ratings: Louisiana

Louisiana Hospital
Ratings
Healthgrades 73% 80% 79% 75% 81% 81%
Leapfrog A C B B A C
US News and World Report Rating 1 2 3 4 4 NA
Medicare Compare 3  Star 5 Star 2 Star 4 Star 3 Star 4 Star
Section 1
Medicare Compare: Customer Service Questions
Oschner Medical Center; NOLA Will-Knighton Medical Center; Shreveport Our Lady of the Lake M/C; Baton Rouge East Jefferson General Hospital; Metaire Lafayette General Medical Center; Lafayette Christus Health; Shreveport/Bossier LOUISIANA AVERAGE NATIONAL AVERAGE
Patients who reported that their nurses “Always” communicated well 80% 77% 79% 80% 85% 84% 84% 80%
Patients who reported that their doctors “Always” communicated well 82% 80% 84% 81% 85% 88% 86% 82%
Patients who reported that they “Always” received help as soon as they wanted 62% 64% 59% 57% 72% 68% 74% 70%
Patients who reported that staff “Always” explained about medicines before giving it to them 64% 63% 63% 60% 71% 69% 71% 66%
Patients who reported that their room and bathroom were “Always” clean 65% 69% 67% 65% 78% 75% 77% 75%
Patients who reported that the area around their room was “Always” quiet at night 63% 66% 70% 65% 73% 67% 74% 62%
Patients who reported that YES, they were given information about what to do during their recovery at home 88% 86% 85% 86% 90% 58% 87% 87%
Patients who “Strongly Agree” they understood their care when they left the hospital 51% 44% 52% 55% 63% 58% 58% 53%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 71% 73% 72% 73% 81% 77% 77% 73%
Patients who reported YES, they would definitely recommend the hospital 74% 78% 70% 73% 80% 80% 76% 72%
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