| Louisiana Hospital | ||||||||
| Ratings | ||||||||
| Healthgrades | 73% | 80% | 79% | 75% | 81% | 81% | ||
| Leapfrog | A | C | B | B | A | C | ||
| US News and World Report Rating | 1 | 2 | 3 | 4 | 4 | NA | ||
| Medicare Compare | 3 Star | 5 Star | 2 Star | 4 Star | 3 Star | 4 Star | ||
| Section 1 | ||||||||
| Medicare Compare: Customer Service Questions | ||||||||
| Oschner Medical Center; NOLA | Will-Knighton Medical Center; Shreveport | Our Lady of the Lake M/C; Baton Rouge | East Jefferson General Hospital; Metaire | Lafayette General Medical Center; Lafayette | Christus Health; Shreveport/Bossier | LOUISIANA AVERAGE | NATIONAL AVERAGE | |
| Patients who reported that their nurses “Always” communicated well | 80% | 77% | 79% | 80% | 85% | 84% | 84% | 80% |
| Patients who reported that their doctors “Always” communicated well | 82% | 80% | 84% | 81% | 85% | 88% | 86% | 82% |
| Patients who reported that they “Always” received help as soon as they wanted | 62% | 64% | 59% | 57% | 72% | 68% | 74% | 70% |
| Patients who reported that staff “Always” explained about medicines before giving it to them | 64% | 63% | 63% | 60% | 71% | 69% | 71% | 66% |
| Patients who reported that their room and bathroom were “Always” clean | 65% | 69% | 67% | 65% | 78% | 75% | 77% | 75% |
| Patients who reported that the area around their room was “Always” quiet at night | 63% | 66% | 70% | 65% | 73% | 67% | 74% | 62% |
| Patients who reported that YES, they were given information about what to do during their recovery at home | 88% | 86% | 85% | 86% | 90% | 58% | 87% | 87% |
| Patients who “Strongly Agree” they understood their care when they left the hospital | 51% | 44% | 52% | 55% | 63% | 58% | 58% | 53% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 71% | 73% | 72% | 73% | 81% | 77% | 77% | 73% |
| Patients who reported YES, they would definitely recommend the hospital | 74% | 78% | 70% | 73% | 80% | 80% | 76% | 72% |