Healthcare Quality State Ratings: Kentucky 6 thru 9

Kentucky Hospital Ratings
Survey Years
Healthgrades 67%/65% 61%/64% 68%/70% 67%/68% 2019/2020
Leapfrog D/D D/B C/C C/C  2018/2019
US News and World Report Rating 6/NA NA NA NA  2018/2019
Medicare Compare 2/2 Star 2/3  Star 3/4 Star 1/1  Star  2018/2019
Survey Years 2018/2019
Medicare Compare: Customer Service Questions
Jewish Hospital Frankfort Regional Medical center Hardin Memorial Hospital Medical Center of Bowling Green KENTUCKY AVERAGE NATIONAL AVERAGE
Patients who reported that their nurses “Always” communicated well 76%/75% 76%/79% 82%/84% 77%76% 81%/81% 80%/81%
Patients who reported that their doctors “Always” communicated well 76%/77% 74%/76% 80%/83% 58%/76% 83%/83% 82%/81%
Patients who reported that they “Always” received help as soon as they wanted 62%/57% 60%/65% 62%/66% 63%/56% 70%/70% 70%/70%
Patients who reported that staff “Always” explained about medicines before giving it to them 61%/57% 58%/67% 64%/66% 68%/60% 68%/67% 66%/66%
Patients who reported that their room and bathroom were “Always” clean 65%/62% 67%/68% 74%/78% 55%/68% 75%/76% 75%/75%
Patients who reported that the area around their room was “Always” quiet at night 61%/59% 56%/54% 56%/60% 50%/53% 63%/64% 62%/62%
Patients who reported that YES, they were given information about what to do during their recovery at home 87%/85% 87%/87% 87%/90% 86%/82% 87%/87% 87%/87%
Patients who “Strongly Agree” they understood their care when they left the hospital 51%/48% 47%/48% 51%/54% 66%/48% 54%/54% 53%/53%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 69%/65% 64%/66% 68%/75% 67%/66% 73%/72% 73%/73%
Patients who reported YES, they would definitely recommend the hospital 68%/65% 63%/64% 68%/70% 64%/68% 70%/70% 72%/72%

 

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