Healthcare Quality State Ratings: Indiana

 Indiana  Hospital Ratings
Survey Year
Healthgrades 70% 80% 80% 76% 78% 2019
Leapfrog D/C A C A C 2018/2019
US News and World Report Rating 1 2 3/5 4/8 5/NA 2018/2019
Medicare Compare 3 Star 2  Star 5 Star 5 Star 4  Star 2018
Section 1
Medicare Compare: Customer Service Questions
Indiana University Health Med Ctr Deaconess Hospital Evansville Indiana University Health North Indiana University Health West Community Hospital Munster INDIANA AVERAGE NATIONAL AVERAGE
Patients who reported that their nurses “Always” communicated well 75% 81% 79% 82% 83% 82% 80%
Patients who reported that their doctors “Always” communicated well 79% 81% 84% 82% 80% 82% 82%
Patients who reported that they “Always” received help as soon as they wanted 55% 64% 61% 65% 68% 72% 70%
Patients who reported that staff “Always” explained about medicines before giving it to them 59% 64% 65% 65% 64% 66% 66%
Patients who reported that their room and bathroom were “Always” clean 64% 75% 72% 75% 74% 77% 75%
Patients who reported that the area around their room was “Always” quiet at night 54% 66% 69% 66% 56% 62% 62%
Patients who reported that YES, they were given information about what to do during their recovery at home 58% 88% 89% 87% 86% 89% 87%
Patients who “Strongly Agree” they understood their care when they left the hospital 51% 54% 57% 57% 54% 55% 53%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 69% 79% 80% 80% 76% 76% 73%
Patients who reported YES, they would definitely recommend the hospital 71% 79% 80% 82% 77% 73% 72%
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