Healthcare Quality State Ratings: Illinois

Illinois Hospital Ratings
Survey Year
Healthgrades 82% 81% 73% 73% 79% 2019
Leapfrog A/B B B C A 2018/2019
US News and World Report Rating 1 2/3 3/5 4/8 5/2 2018/2019
Medicare Compare 4 Star 4  Star 3 Star 3 Star 3  Star 2018
Section 1
Medicare Compare: Customer Service Questions
Northwestern Memorial Hospital Rush University Medical Center Loyala University Medical Center Advocate Christ Medical Center University of Chicago Medical Center ILLINOIS AVERAGE NATIONAL AVERAGE
Patients who reported that their nurses “Always” communicated well 80% 82% 80% 80% 79% 80% 80%
Patients who reported that their doctors “Always” communicated well 82% 81% 80% 78% 82% 81% 82%
Patients who reported that they “Always” received help as soon as they wanted 62% 64% 67% 67% 63% 69% 70%
Patients who reported that staff “Always” explained about medicines before giving it to them 62% 63% 63% 62% 63% 65% 66%
Patients who reported that their room and bathroom were “Always” clean 72% 71% 61% 65% 69% 76% 75%
Patients who reported that the area around their room was “Always” quiet at night 66% 69% 53% 54% 68% 61% 62%
Patients who reported that YES, they were given information about what to do during their recovery at home 84% 88% 87% 87% 86% 87% 87%
Patients who “Strongly Agree” they understood their care when they left the hospital 54% 56% 54% 52% 53% 53% 53%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 80% 79% 72% 70% 78% 72% 73%
Patients who reported YES, they would definitely recommend the hospital 82% 82% 74% 71% 79% 70% 72%
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