Healthcare Quality State Ratings: Illinois

Illinois  Hospital Ratings
Survey Year
Healthgrades 75% 79% 85% 78% 77% 2019
Leapfrog/ B A A A C/B 2018/2019
US News and World Report Rating 6/6 7/3 8/6 13/NA 14/10 2018/2-10
Medicare Compare 2 Star 5  Star 4 Star 3 Star 2  Star 2018
Section 1
Medicare Compare: Customer Service Questions
OSF HC St Francis Medical Center Peoria Northshore University Health System Northwestern Medical Center DePage Carle Foundation Hospital Memeorial Medical Center Springfield ILLINOIS AVERAGE NATIONAL AVERAGE
Patients who reported that their nurses “Always” communicated well 80% 81% 81% 82% 78% 80% 80%
Patients who reported that their doctors “Always” communicated well 79% 81% 83% 81% 78% 81% 82%
Patients who reported that they “Always” received help as soon as they wanted 58% 66% 64% 64% 62% 69% 70%
Patients who reported that staff “Always” explained about medicines before giving it to them 62% 62% 65% 64% 62% 65% 66%
Patients who reported that their room and bathroom were “Always” clean 71% 75% 75% 82% 74% 76% 75%
Patients who reported that the area around their room was “Always” quiet at night 53% 61% 65% 65% 58% 61% 62%
Patients who reported that YES, they were given information about what to do during their recovery at home 89% 86% 90% 87% 90% 87% 87%
Patients who “Strongly Agree” they understood their care when they left the hospital 53% 53% 58% 55% 56% 53% 53%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 74% 77% 84% 79% 74% 72% 73%
Patients who reported YES, they would definitely recommend the hospital 75% 79% 85% 79% 78% 70% 72%
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