Healthcare Quality State Ratings: Connecticut/Delaware

 Connecticut/Delaware  Hospital Ratings
Survey Year
Healthgrades 76%/73% 73%/74% 80%/80% 75%/75% 67%/64% 20192020
Leapfrog C/C C/C A/A C/B C/C 2018/2019
US News and World Report Rating 1 2 3 1/4 NA 2018/2019
Medicare Compare 4/3 Star 2/2  Star 4/4 Star 4/2 Star 3/2  Star 2018/2019
Survey Years 2018/2019
Medicare Compare: Customer Service Questions
Yale New Haven; Conn Hartford Hospital; Conn St Francis Hospital Medical Center; Conn Christana Care Hospital; Del BayHealth Kent General Hospital; Del CONNETICUTT AVERAGE DELAWARE AVERAGE NATIONAL AVERAGE
Patients who reported that their nurses “Always” communicated well 83%80% 80%/79% 81%/81% 79%/80% 82%/80% 80% 78% 81%/81% 80%/81%
Patients who reported that their doctors “Always” communicated well 80%/79% 79%/78% 81%/81% 79%/78% 79%/78% 80%78% 80%79% 82%/815
Patients who reported that they “Always” received help as soon as they wanted 63%/60% 77%/58% 66%66%8 69%/70% 67%67% 65%/65% 69%/69% 70%/70%
Patients who reported that staff “Always” explained about medicines before giving it to them 63%/64% 61%/58% 63%/62% 65%/61% 64%/63% 63%/64% 65%/64% 66%/66%
Patients who reported that their room and bathroom were “Always” clean 64%/65% 70%/70% 74%/73% 70%/71% 73%72% 74%/73% 72%/73% 75%/75%
Patients who reported that the area around their room was “Always” quiet at night 49%/47% 50%/51% 58%/57% 59%/55% 58%/56% 55%/53% 57%/53% 62%/62%
Patients who reported that YES, they were given information about what to do during their recovery at home 87%/86% 89%/87% 89%/89% 89%/88% 85%/85% 88%87% 89%/87% 87%/87%
Patients who “Strongly Agree” they understood their care when they left the hospital 50%/49% 53%/51% 55%/54% 52%/51% 52%/50% 52%/52% 53%/53% 53%/53%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 71%/68% 70%/70% 77%/77% 72%/71% 69%/66% 71%/70% 71%/70% 73%/73%
Patients who reported YES, they would definitely recommend the hospital 77%//73% 75%/74% 80%/80% 74%/75% 66%/64% 73%/71% 70%/71% 72%/72%

 

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