Healthcare Quality State Ratings: Connecticut/Delaware

 Connecticut/Delaware  Hospital Ratings
Survey Year
Healthgrades 76% 73% 80% 75% 67% 2019
Leapfrog C C A C/B C 2018/2019
US News and World Report Rating 1 2 3 1/4 NA 2018/2019
Medicare Compare 4 Star 2  Star 4 Star 4 Star 3  Star 2018
Section 1
Medicare Compare: Customer Service Questions
Yale New Haven; Conn Hartford Hospital; Conn St Francis Hospital Medical Center; Conn Christana Care Hospital; Del BayHealth Kent General Hospital; Del CONNETICUTT AVERAGE DELAWARE AVERAGE NATIONAL AVERAGE
Patients who reported that their nurses “Always” communicated well 83% 80% 81% 79% 82% 80% 81% 80%
Patients who reported that their doctors “Always” communicated well 80% 79% 81% 79% 79% 80% 80% 82%
Patients who reported that they “Always” received help as soon as they wanted 63% 77% 66% 69% 67% 65% 69% 70%
Patients who reported that staff “Always” explained about medicines before giving it to them 63% 61% 63% 65% 64% 63% 65% 66%
Patients who reported that their room and bathroom were “Always” clean 64% 70% 74% 70% 73% 74% 72% 75%
Patients who reported that the area around their room was “Always” quiet at night 49% 50% 58% 59% 58% 55% 57% 62%
Patients who reported that YES, they were given information about what to do during their recovery at home 87% 89% 89% 89% 85% 88% 89% 87%
Patients who “Strongly Agree” they understood their care when they left the hospital 50% 53% 55% 52% 52% 52% 53% 53%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 71% 70% 77% 72% 69% 71% 71% 73%
Patients who reported YES, they would definitely recommend the hospital 77% 75% 80% 74% 66% 73% 70% 72%
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