Healthcare Quality State Ratings: California: San Diego Area

San Diego Area Hospital Ratings
Survey Year
Healthgrades 67%/81%/82% 62%/81%/80% 64%/81%/84% 2019/2020/2020
Leapfrog D/B/A B/A/A B/A/A 2018/2019/2020
US News and World Report Rating 1/7/7 2/8/5 3/25/17 2018/2019/2020
Medicare Compare 2/5/5  Star 2/4/5 Star 3/4/5 Star 2018/2019/2020
Lown B+ C+ D+ 2021
Medicare Compare: Customer Service Questions:

Survey Years 2018/2019
Survey Years 2018/2019/2020 Survey Years 2018/2019/2020
Scripps LaJolla Hospital UC Dan Diego Hospital/Jacobs Medical Center Sharp Memorial California AVERAGE NATIONAL AVERAGE
Patients who reported that their nurses “Always” communicated well 72%/80% 73%/70% 74%/83% 76%/75%/77% 80%/81%/81%
Patients who reported that their doctors “Always” communicated well 74%/82% 75%/82% 77%/82% 77%/77%/78% 82%/81%/82%
Patients who reported that they “Always” received help as soon as they wanted 58%/64% 54%/67% 64%/68% 63%/64%/64% 70%/70%/70%
Patients who reported that staff “Always” explained about medicines before giving it to them 58%/63% 60%/65% 61%/67% 63%/64%/64% 66%/66%/66%
Patients who reported that their room and bathroom were “Always” clean 56%/76% 63%/73% 70%/78% 72%/73%/73% 75%/75%/76%
Patients who reported that the area around their room was “Always” quiet at night 47%/60% 46%/58% 53%/63% 52%/52%/51% 62%/62%/62%
Patients who reported that YES, they were given information about what to do during their recovery at home 84%/86% 82%/91% 87%/90% 85%/85%/86% 87%/77%/87%
Patients who “Strongly Agree” they understood their care when they left the hospital 46%/56% 47%/58% 46%/59% 49%/50%/50% 53%/53%.54%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 65%/81% 64%/79% 67%/84% 69%/70%/70% 73%/73%/73%
Patients who reported YES, they would definitely recommend the hospital 68%/81% 68%/81% 67%/84% 70%/71%/70% 72%/72%/72%
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