Healthcare Quality State Ratings: California: Los Angeles Area

Los Angeles Area Hospitals
Ratings
Survey Year
Healthgrades 84% 82% 81% 85% 84% 79% 75% 2019
Leapfrog A C B A A A B 2018/2019
US News and World Report Rating 1 2/3 3/5 4/8 5/10 5/10 13/28 2018/2019
Medicare Compare 5 Star 5 Star 3 Star 4 Star 5 Star 2 Star 3 Star 2018
Section 1
Medicare Compare: Customer Service Questions
 UCLA Medical Center Cedar Sinai Medical Center Keck Hospital Hoag Memorial Presbyterian Huntington Memorial UC Irvine Medical Center Kaiser Permamente CALIFORNIA AVERAGE NATIONAL AVERAGE
Patients who reported that their nurses “Always” communicated well 79% 78% 78% 79% 80% 76% 75% 76% 80%
Patients who reported that their doctors “Always” communicated well 80% 80% 82% 83% 81% 79% 80% 77% 82%
Patients who reported that they “Always” received help as soon as they wanted 65% 65% 62% 62% 65% 64% 63% 63% 70%
Patients who reported that staff “Always” explained about medicines before giving it to them 64% 60% 62% 64% 62% 59% 61% 63% 66%
Patients who reported that their room and bathroom were “Always” clean 77% 72% 70% 76% 77% 71% 67% 72% 75%
Patients who reported that the area around their room was “Always” quiet at night 58% 53% 59% 55% 57% 59% 52% 52% 62%
Patients who reported that YES, they were given information about what to do during their recovery at home 88% 85% 86% 87% 87% 86% 85% 85% 87%
Patients who “Strongly Agree” they understood their care when they left the hospital 57% 54% 56% 54% 57% 52% 63% 49% 53%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 80% 81% 80% 83% 84% 75% 74% 69% 73%
Patients who reported YES, they would definitely recommend the hospital 82% 84% 82% 85% 87% 77% 75% 70% 72%
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