Healthcare Quality State Ratings: Arkansas

Arkansas Hospital
Ratings
Survey Year
Healthgrades 71% 75% 78% 69% 74% 80% 2019
Leapfrog D C/D B/C C C A 2018/2019
US News and World Report Rating 2/1 NA/2 1/e NA/4 3/5 4 2018/2019
Medicare Compare 1  Star 1 Star 1 Star 4 Star 2 Star 4 Star 2018
Section 1
Medicare Compare: Customer Service Questions
CHI St. Vincent’s Infirmary; Little Rock Baptist Health Ctr; Little Rock UAMS Medical Center; Little Rock White River Medical Center; Batesville Washington Regional Medical Center; Fayetteville Mercy Hospital; Fort Smith ARKANSAS AVERAGE NATIONAL AVERAGE
Patients who reported that their nurses “Always” communicated well 72% 78% 76% 79% 77% 80% 81% 80%
Patients who reported that their doctors “Always” communicated well 79% 80% 79% 79% 81% 81% 83% 82%
Patients who reported that they “Always” received help as soon as they wanted 61% 61% 55% 67% 62% 69% 72% 70%
Patients who reported that staff “Always” explained about medicines before giving it to them 58% 61% 62% 62% 61% 63% 67% 66%
Patients who reported that their room and bathroom were “Always” clean 64% 71% 65% 74% 71% 72% 76% 75%
Patients who reported that the area around their room was “Always” quiet at night 59% 64% 63% 66% 62% 58% 67% 62%
Patients who reported that YES, they were given information about what to do during their recovery at home 82% 86% 83% 85% 86% 58% 84% 87%
Patients who “Strongly Agree” they understood their care when they left the hospital 52% 41% 49% 52% 50% 50% 53% 53%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 67% 73% 74% 74% 71% 76% 73% 73%
Patients who reported YES, they would definitely recommend the hospital 68% 75% 75% 69% 73% 81% 70% 72%
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