Healthcare Quality State Ratings: Arizona; Tucson Area

Tucson Hospital Ratings
Survey Year
Healthgrades 67% 62% 64% 69% 2019
Leapfrog D/C B/C B B 2018/2019
US News and World Report Rating NA NA NA NA 2018/2019
Medicare Compare 2 Star 2 Star 3 Star 3 Star 2018
Section 1
Medicare Compare: Customer Service Questions
Banner University Med Center; Tuscon Banner University Med Center; South Carodelet St Mary’s Hospital Carodelet St Josephs Hospital ARIZONA AVERAGE NATIONAL AVERAGE
Patients who reported that their nurses “Always” communicated well 72% 73% 74% 74% 78% 80%
Patients who reported that their doctors “Always” communicated well 74% 75% 77% 74% 77% 82%
Patients who reported that they “Always” received help as soon as they wanted 58% 54% 64% 58% 67% 70%
Patients who reported that staff “Always” explained about medicines before giving it to them 58% 60% 61% 60% 64% 66%
Patients who reported that their room and bathroom were “Always” clean 56% 63% 70% 73% 71% 75%
Patients who reported that the area around their room was “Always” quiet at night 47% 46% 53% 48% 56% 62%
Patients who reported that YES, they were given information about what to do during their recovery at home 84% 82% 87% 88% 86% 87%
Patients who “Strongly Agree” they understood their care when they left the hospital 46% 47% 46% 50% 51% 53%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 65% 64% 67% 66% 70% 73%
Patients who reported YES, they would definitely recommend the hospital 68% 68% 67% 70% 70% 72%
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