Healthcare Quality State Ratings: Arizona; Tucson Area

Tucson Hospital Ratings
Survey Year
Healthgrades 67%/70%/70% 62%/70%/68% 64%/67%/64% 69%69%/76 2019/2020/2021
Leapfrog D/C/C B/C/B B/B/A B/B/A 2018/2019/2020
US News and World Report Rating NA/7 NA NA NA 2018/2019/2020
Medicare Compare 2/2/3 Star 2/2/4 Star 3/2/4 Star 3/2/3 Star 2018/2019/2020
Lown B NA c- NA 2021
 

 

Section 1
Medicare Compare: Customer Service Questions: Survey Years 2018/2019/2020 Survey Years 2018/2019/2020 Survey Years 2018/2019/2020
Banner University Med Center; Tuscon Banner University Med Center; South Carodelet St Mary’s Hospital Carodelet St Josephs Hospital ARIZONA AVERAGE NATIONAL AVERAGE
Patients who reported that their nurses “Always” communicated well 72%70% 73%/75% 74%/74% 74%/73% 78%/78%/77% 80%/81%/81%
Patients who reported that their doctors “Always” communicated well 74%/73% 75%/77% 77%/76% 74%/74% 77%/77%/77% 82%/81%/82%
Patients who reported that they “Always” received help as soon as they wanted 58%/61% 54%/61% 64%/63% 58%62% 67%/67%/67% 70%/70%70%
Patients who reported that staff “Always” explained about medicines before giving it to them 58%/60% 60%/62% 61%/62% 60%/62% 64%/65%/64% 66%66%/66%
Patients who reported that their room and bathroom were “Always” clean 56%/58% 63%/67% 70%/71% 73%/76% 71%/71%/72% 75%/75%/76%
Patients who reported that the area around their room was “Always” quiet at night 47%/44% 46%/45% 53%/51% 48%/48% 56%/56%/57% 62%/62%/62%
Patients who reported that YES, they were given information about what to do during their recovery at home 84%/84% 82%87% 87%/88% 88%/88% 86%/87%/86% 87%/87%/87%
Patients who “Strongly Agree” they understood their care when they left the hospital 46%/48% 47%/46% 46%/46% 50%/53% 51%/52%/50% 53%/53%/54%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 65%/64% 64%/66% 67%/66% 66%/66% 70%/70%/70% 73%/73%/73%
Patients who reported YES, they would definitely recommend the hospital 68%/68% 68%/66% 67%/67% 70%/68% 70%/70%/69% 72%/72%/72
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