Healthcare Quality State Ratings: Arizona; Tucson Area

Tucson Hospital Ratings
Survey Year
Healthgrades 67%/70% 62%/70% 64%/67% 69%69% 2019/2020
Leapfrog D/C B/C B/B B/B 2018/2019
US News and World Report Rating NA NA NA NA 2018/2019
Medicare Compare 2/2 Star 2/2 Star 3/2 Star 3/2 Star 2018/2019
Survey Years 2018/2019
Section 1
Medicare Compare: Customer Service Questions
Banner University Med Center; Tuscon Banner University Med Center; South Carodelet St Mary’s Hospital Carodelet St Josephs Hospital ARIZONA AVERAGE NATIONAL AVERAGE
Patients who reported that their nurses “Always” communicated well 72%70% 73%/75% 74%/74% 74%/73% 78%/78% 80%/81%
Patients who reported that their doctors “Always” communicated well 74%/73% 75%/77% 77%/76% 74%/74% 77%/77% 82%/81%
Patients who reported that they “Always” received help as soon as they wanted 58%/61% 54%/61% 64%/63% 58%62% 67%/67% 70%/70%
Patients who reported that staff “Always” explained about medicines before giving it to them 58%/60% 60%/62% 61%/62% 60%/62% 64%/65% 66%66%
Patients who reported that their room and bathroom were “Always” clean 56%/58% 63%/67% 70%/71% 73%/76% 71%/71% 75%/75%
Patients who reported that the area around their room was “Always” quiet at night 47%/44% 46%/45% 53%/51% 48%/48% 56%/56% 62%/62%
Patients who reported that YES, they were given information about what to do during their recovery at home 84%/84% 82%87% 87%/88% 88%/88% 86%/87% 87%/87%
Patients who “Strongly Agree” they understood their care when they left the hospital 46%/48% 47%/46% 46%/46% 50%/53% 51%/52% 53%/53%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 65%/64% 64%/66% 67%/66% 66%/66% 70%/70% 73%/73%
Patients who reported YES, they would definitely recommend the hospital 68%/68% 68%/66% 67%/67% 70%/68% 70%/70% 72%/72%
Sign up for our Newsletter

Get the latest news about the health care industry
straight to your inbox!