Healthcare Quality State Ratings: Utah 6 thru 7

Utah Hospital Ratings
Survey Years
Healthgrades 80%/77% 78%/76% 2019/2020
Leapfrog A/B A/A
 2018/2019
US News and World Report Rating NA/5 NA/2
 2018/2019
Medicare Compare 3/4 Star 5/5  Star
 2018/2019
 Survey Years 2018/2019
Medicare Compare: Customer Service Questions
McKay Dee Hospital Ogden Utah Valley Regional MC Provo UTAH AVERAGE NATIONAL AVERAGE
Patients who reported that their nurses “Always” communicated well 78%/79% 77%/81% 80%/81% 80%/81%
Patients who reported that their doctors “Always” communicated well 79%/80% 79%/81% 81%/83% 82%/81%
Patients who reported that they “Always” received help as soon as they wanted 67%/64% 66%/65% 72%/72% 70%/70%
Patients who reported that staff “Always” explained about medicines before giving it to them 66%/63% 62%/61% 67%/66% 66%/66%
Patients who reported that their room and bathroom were “Always” clean 74%/74% 71%/74% 77%/77% 75%/75%
Patients who reported that the area around their room was “Always” quiet at night 58%/56% 53%/56% 61%/63% 62%/62%
Patients who reported that YES, they were given information about what to do during their recovery at home 91%/89% 90%/90% 90%/88% 87%/87%
Patients who “Strongly Agree” they understood their care when they left the hospital 56%/53% 54%/54% 59%/56% 53%/53%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 78%/76% 74%/74% 77%/76% 73%/73%
Patients who reported YES, they would definitely recommend the hospital 80%/77% 77%/76% 78%/76% 72%/72%
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