Healthcare Quality State Ratings: Hawaii

 Hawaii Hospital Ratings
Survey Year
Healthgrades 79% 80% 81% 81% 67% 81% 2019
Leapfrog B A A A A B 2018/2019
US News and World Report Rating 1 2 NA NA NA NA 2018/2019
Medicare Compare 5 Star 5  Star 4 Star 5 Star 4  Star 4 Star 2018
Section 1
Medicare Compare: Customer Service Questions
Queens Medical Center Straub Medical Center Kaiser Permamente Moanalua Pali Monie Medical Center Hilo Medical Center Adventis Health Casle MC Kailua HAWAII AVERAGE NATIONAL AVERAGE
Patients who reported that their nurses “Always” communicated well 78% 82% 81% 83% 79% 83% 79% 80%
Patients who reported that their doctors “Always” communicated well 80% 84% 86% 85% 82% 81% 81% 82%
Patients who reported that they “Always” received help as soon as they wanted 63% 70% 71% 70% 70% 72% 69% 70%
Patients who reported that staff “Always” explained about medicines before giving it to them 65% 68% 69% 72% 63% 67% 62% 66%
Patients who reported that their room and bathroom were “Always” clean 73% 76% 76% 78% 74% 82% 76% 75%
Patients who reported that the area around their room was “Always” quiet at night 55% 54% 59% 69% 47% 67% 57% 62%
Patients who reported that YES, they were given information about what to do during their recovery at home 87% 87% 90% 91% 84% 90% 85% 87%
Patients who “Strongly Agree” they understood their care when they left the hospital 54% 56% 59% 60% 48% 59% 52% 53%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 77% 79% 81% 80% 67% 81% 71% 73%
Patients who reported YES, they would definitely recommend the hospital 79% 79% 81% 81% 68% 81% 72% 72%
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