Consumer Information Navigator Index

INDEX

  1. SECTION 1: HOW TO'S

    2. Our "HOW TO" section guides the healthcare consumer through a number of different healthcare hurtles.

  2. How to Get Rid of Medical Debt — Or Avoid It in the First Place

    3. Thos HOW TO can help you manage Medical Debt

  3. HOW TO: Find out why your health insurer denied your claim.

    4. ProPublica’s Claim File Helper lets you customize a letter requesting the notes and documents your insurer used when deciding to deny you coverage. Get your claim file before submitting an appeal.

  4. Detailed Information For: A GUIDE ON HOW TO MANAGE YOUR PATIENT BALANCE OR MEDICAL BAD DEBT

    5. This guide is designed to help the navigate the patient or bad debt balances.

  5. How to understand Healthcare Terms You Need to Know

    6. Knowing important healthcare terms educates and prepares the consumers to discuss medical bills with healthcare providers.

  6. How to Read Your Explanation of Benefits

    7. Your Explanation of Benefits you receive from your insurance company is the starting point for any billing review. It is very important you understand how to read the EOB. It is equally important that you retain all EOBs.

  7. How to Read and Understand Billing Statements

    8. Your monthly billing statement from your healthcare provider lets you know the current status of your account. It also contains posting information from your insurance company.

  8. How to document a call to a Medical Provider: Documentation and Provider Call List

    9. This listing of titles will help the consumer locate the person to discuss billing issues.

  9. How to Negotiate a Medical Bill

    10. Negotiating your medical bill can be daunting. This sections will help you become confident when dealing with your healthcare provider.

  10. How to Navigate Medical Bills at a Collection Agency

    11. Unfortunately. your account may be sent to a collection agency. This section will help you deal with the collection agency.

  11. How to Know Your Healthcare Insurance Benefits and In Network Service Providers

    12. In addition to your EOB, these two documents are critical when dealing with your medical bill. Knowing your benefits and provider network ensures your insurance company has made the correct payment.

  12. How to Navigate The No Surprise Act: Notices you may get & whether you should sign them

    13. Consumer Beware. Release forms may cost you more money. Make sure you understand what you are signing.

  13. How to find out about Healthcare Discounts Available to the Consumer

    14. Consumers are bombarded with offers of discounts for everything they purchase. Healthcare is no different with one exception; most consumers are not aware they are available. This section will explain how to secure a discount.

  14. How to Plan for and What to Expect During your Hospital Stay

    15. Most healthcare consumer are paralyzed when themselves or family members are admitted to a hospital. This section will explains how the consumer can navigate the healthcare process.

  15. HOW TO NAVIGATE/APPLY FOR CHARITY CARE PROGRAMS FOR ASSISTANCE WIITH MEDICAL BILLS

    16. Healthcare Consumers may need financial help. An unknown resource maybe Medical Charity Programs

  16. How to When to Use an Emergency Room or Urgent Care? SYMPTOMS THAT WILL HELP YOU MAKE THE RIGHT DECISION

    17. Selecting the right Healthcare Provider in an Emergency situation can save you time and money.

  17. Section 2: YouTube and Podcast Videos

    18. Our Team has published several Podcasts. We hope you enjoy.

  18. Healthcare Consumer Navigator Center Podcasts: Escaping the Healthcare Prison

    19. The Team at Healthcare Consumer Navigator Center has published several Podcasts.  The Name of the podcast is:  Escaping the Healthcare Prison.  We hope you enjoy.  

  19. Healthcare Consumer Navigator Center You Tube Channel Gary and Jay's Healthcare Insider

    20. The Team Healthcare Consumer Navigator Center has published several You Tube Videos. The name of the You Tube Channel: Gary and Jay's Healthcare Insider. We hope you enjoy.

  20. YOU TUBE CHANNEL HANDOUT DOCUMENTS

    21. This section contains all handout materials from our You Tube Channel

  21. You Tube Telehealth Care Hand Out

    22. This document is written support for the Telehealth care episode.

  22. You Tube Medical Debt Episode 1 What is Medical Debt

    23. Medical Debt Has become a MAJOR PROBLEM for Healthcare Consumers. This 7-part series guides the consumer in understanding and managing Medical Debt.

  23. You Tube Medical Debt Episode 2 Medical Debt Solutions

    24. This Episode focuses on Medical Debt Solutions. Consumer will benefit by understanding thier options.

  24. You Tube Medical Debt Episode 3 How to Use Medicaid and Chips to Manage Medical Debt.

    25. How to use Medicaid and Chips programs to Manage Medical Debt. Also, if you lost Medicaid due to the Pandemic, we have Tips to help you get back on the program.

  25. You Tube Medical Debt Episode 4 How to use Charity Programs to Eliminate Medical Debt

    26. Healthcare Provider based Charity Programs are rarely advertised by Providers. Healthcare consumers need to take the time to explore this option to help eliminate Medical Debt.

  26. You Tube Medical Debt Episode 5 Using the No Surprise Act to Manage your Medical Debt

    27. Using the No Surprise Act to Manage Medical Debt and How to Negotiate Medical Debt.

  27. You Tube Medical Debt Episode 6 Using Provider Discount to Manage Medical Debt

    28. Using the following to Manage Medical Debt: 1. Healthcare Discounts, 2. Do you qualify for Social Security Income/Social Security Disability Income and 3.  How to document your conversation with a healthcare provider.

  28. You Tube Medical Debt Episode 7 The Top 6 Medical Debt Solutions

    29. The Final Episode Features the Top 6 Medical Debt Solutions.

  29. SECTION 3: Consumer Checklists for Managing Elder Patients and Yourself

    30. In addition to the User Guide, this section supplements the Guide with additional and updated information. The Consumer needs to be aware of these updates.

  30. Preparing to Hang Up the Car Keys as We Age

    31. Elder Healthcare Consumers Need to Know

  31. 17 Legal Documents Needed to Care for Elderly and Non Elderly Consumers

    32. The No Surprise Act includes an Arbitration process. This section explains the process.

  32. A Guide to Create, Manage and Use Your Personal Health Record

    33. Creating, Managing and Using Your Personal Health Record is a very powerful tool to manage your healthcare. Most Healthcare Consumers do not have a clue. This guide will help you get started.

  33. Should Your Elderly Parents or You Be Living Alone? 12 Warning Signs

    34. The No Surprise Act has provisions for consumers to file complaints. This section explains the provisions and how to file a complaint.

  34. Section 4: Understanding the Medical Billing Process

    35. Medical Billing can be confusing. This section will help the consumer navigate the process.

  35. Basic Terms You Need to Know When Navigating the Healthcare Billing Process

    36. This section will help the healthcare consumer understand, talk about and navigate through healthcare.

  36. Navigating the Healthcare System My Healthcare Story and What I Learned

    37. This actually happened. Good lessons learned.

  37. How Medical Billing Works

    38. Medical billing can be very confusing for the consumer to understand and navigate. This section will explain the billing process and what the healthcare consumer can expect.

  38. Safety Net Hospitals; A Resource for the Healthcare Consumers

    39. Healthcare Consumers need to understand how Safety Net Hospitals are a financial source. These organizations are funded by county, state and government organizations and are available to all.

  39. Understanding the Pre-Certification Process for Elective Services

    40. Some specific services covered under the consumers’ health insurance plan may require the healthcare provider to obtain an authorization to perform the service. Consumers need to be aware of these requirements to be assured of payment form their insurance company.

  40. Appealling a Medical Bill that was Denied by Your Insurance

    41. Insurance companies routinely deny services that require the healthcare provider and consumer to appeal. This section will guide the consumer through the appeal process.

  41. Observation Care and Services; A Consumer’s Guide of What You Need to Know

    42. Understanding and Managing Observation Status when admitted to a hospital can be very confusing. The HCNC Observation Status Guide will help the Consumer Navigate through the process.

  42. State By State Medical Records Copying Fees

    43. Find out what healthcare providers will charge you for your medical record

  43. Section 5: Medical Debt

    44. Consumer information about Medical Debt

  44. An Air Force Career Held up Because of Debt Owed for Medical Bills

    45. Medical debt...how it can affect you.

  45. A GUIDE TO MANAGE YOUR PATIENT BALANCE OR MEDICAL BAD DEBT

    46. This is a step-by-step guide TO MANAGE YOUR PATIENT BALANCE OR MEDICAL BAD DEBT. The guide is supplemented with detail information in SECTION 1.

Sign up for our Newsletter

Get the latest news about the health care industry
straight to your inbox!