Consumer Information Navigator Index


  1. Basic Terms You Need to Know When Navigating Healthcare
  2. This section will help the healthcare consumer understand, talk about and navigate through healthcare.

  3. Selecting the Right Healthcare Insurance Plan
  4. Picking the right healthcare insurance plan is very important. Customizing the right plan for the consumer will insure proper coverage and minimum expense.

  5. Optimizing Flex Spending (FSA) and Health Saving Accounts (HSA)
  6. Saving strategies can help the consumer manage and optimize out of pocket healthcare spending. These accounts have tax advantages for the healthcare consumer.

  7. What are Essential Health Benefits
  8. All healthcare insurance plans are required to provide essential healthcare benefits. The consumer should know what the benefits are available.

  9. Healthcare Discounts Available to the Consumer
  10. Consumers are bombarded with offers of discounts for everything they purchase. Healthcare is no different with one exception; most consumers are not aware they are available. This section will explain how to secure a discount.

  11. How Medical Billing Works
  12. Medical billing can be very confusing for the consumer to understand and navigate. This section will explain the billing process and what the healthcare consumer can expect.

  13. Medical Bills that have been sent to a Collection Agency
  14. The consumer should know their options and strategies when a bill sent to a collection agency.

  15. Understanding the Pre-Certification Process for Elective Services
  16. Some specific services covered under the consumers’ health insurance plan may require the healthcare provider to obtain an authorization to perform the service. Consumers need to be aware of these requirements to be assured of payment form their insurance company.

  17. Appealling a Medical Bill that was Denied by Your Insurance
  18. Insurance companies routinely deny services that require the healthcare provider and consumer to appeal. This section will guide the consumer through the appeal process.

  19. How to Plan for and What to Expect During your Hospital Stay
  20. Most healthcare consumer are paralyzed when themselves or family members are admitted to a hospital. This section will explains how the consumer can navigate the healthcare process.

  21. Selecting Your Healthcare Providers
  22. All doctors are not created equal. This guide will help consumers select the right doctor for their family and themselves.

  23. What is Telehealth, Telecare and Telemedicine?
  24. Understanding and using telemedicine will be very important for healthcare consumers. This section will define, educate and guide the healthcare consumer through telemedicine.

  25. Safety Net Hospitals; A Resource for the Healthcare Consumers
  26. Healthcare consumers need to understand what are Safety Net Hospitals, how they work and how they can be leveraged to benefit the consumer.

  27. How To Navigate the Healthcare Pricing Maze
  28. A guide to help healthcare consumers to identify web sites, research healthcare prices and navigate through the process.

  29. How To Determine Healthcare Provider Quality
  30. To educate and guide the healthcare consumer in determining the quality ratings of healthcare providers

  31. The Top 15 Most Popular Health Websites For Consumer Research
  32. To help the Healthcare Consumer with researching Healthcre Topics

  33. Observation Care and Services; A Consumer’s Guide of What You Need to Know
  34. Understanding and Managing Observation Status when admitted to a hospital can be very confusing. The HCNC Observation Status Guide will help the Consumer Navigate through the process.

  35. A Healthcare Consumer Guide to Understanding and Managing Balance Billing
  36. Understanding and Managing Balance Billing is confusing and frustrating. This section will provide the consumer with tools, information and web sites to navigate through the balance billing process.

  37. Tips to Maximize Your High Deductible Health Plan
  38. Maximizing the benefits of your health insurance plan can save you money. Take advantage of these tips.

  39. Enacted Healthcare State Legislation: Pricing and Disclose of Healthcare Costs
  40. In the past decade, health care price transparency or disclosure  of costs has emerged as a hot topic in state legislatures, as a strategy for containing health costs.

Sign up for our Newsletter

Get the latest news about the health care industry
straight to your inbox!