Healthcare

The Most Complex System to
Understand and Navigate

Consumer

Are you Confused, Frustrated and Angry

Navigator

Navigating healthcare is complex

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Center

Your source for practical information

We deliver practical information and insight to healthcare consumers, families and patients in very stressful times with advice that will help navigate through the healthcare process.

HCNC Saved Me $681

My daughter had emergency surgery while at college. I received many bills and asked HCNC to review them. They found the hospital processed an insurance payment wrong and was billing an additional $681 to me. They called the hospital, explained the problem and the hospital adjusted the bill.

I Received a Bill that was 18 Months Old

I received a $181 bill from my doctor that was 18 months old. I asked HCNC to review. They contacted the insurance company and doctor’s office to discover the bill sent to me was result of an audit performed by the insurance company requesting their payment back. The bill was not my responsibility and was adjusted.

Out of Network ER Bill was $5200

I went to the ER and the total bill was $5200. I had an insurance policy that had a $5000 deductible. My insurance was out of network and it paid $98. I made many calls to the hospital to find out if they would discount my bill. No Luck; I contacted HCNC. The hospital committed to a 20% discount. Other Insurance plans receive a 40% discount. We asked for a 40% discount and was turned down. We have filled a complaint with the State Department of Insurance requesting a meditation hearing. More to come.

Personal/Family Healthcare Planning Navigator

ANNUAL FAMILY SPENDING INCLUDING PREMIUMS AND OUT OF POCKETS IS $5000. Whether you are single or have a family, planning your annual medical and financial healthcare plan is becoming very important.  The Healthcare Planner is a step by step guide to create the plan.

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Consumer Information Navigator

Healthcare is very confusing.  Consumers are exposed to healthcare terms, health insurance, out of pocket payments and a number of other situations that are frustrating to the consumer.  The Consumer Information Navigator will provide you with practical information, guidance and suggestions to navigate the healthcare process.

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SHARE YOUR HEALTHCARE STORY WITH US

GO TO CONTACT US ABOVE; SELECT “SHARE YOUR STORY” AND TELLS US WHAT

HAPPENED…WE MAYBE ABLE TO HELP YOU

The Healthcare Consumer Navigator Center is your all-inclusive healthcare reference site to guide you through the healthcare maze.

The Healthcare Consumer Needs Help

The typical healthcare consumer, at some point in time, will have a negative experience with or navigating the healthcare process.  The consumer lacks a basic understanding of the healthcare system. This is a deadly combination that creates consumer frustration and, at times, financial risk.

Consumers are being asked to do more and pay more for healthcare. These new variables will force the consumer to plan and implement a Personal/Family Healthcare Plan. The plan will help the consumer select the correct healthcare providers and budget for annual healthcare expenses.

Healthcare is changing rapidly. The following are several examples:

  • High deductible health plans are becoming the norm
  • Provider networks are changing and are shrinking
  • Consumer are forced to assume more medical and financial risk

These changes are forcing the consumer to plan!
HCNC is committed to assist the Healthcare Consumer.

FAQ’S About Healthcare Consumer Navigator Center

What does Healthcare Consumer Navigator Center do?
HCNC is a national organization that provides FREE guidance, advice and information to the Healthcare Consumer.
What Information do you provide consumers?
HCNC provides information, such as:
1. How to develop a Personal/Family Health Plan
2. What type of healthcare discounts are available to the consumer
3. What type of health insurance plans are available to the consumer
4. Monitoring and reporting on current healthcare consumer trends
Can I ask you questions about healthcare concerns?
Yes. Email us and we will answer your questions.
What is a Personal Family Health Plan?
A Personal Family Health Plan lays out the medical and financial requirements on an annual basis. Healthcare consumers plan for vacations, college, retirement, etc. but never for healthcare. The planning process guides the consumer to think and plan for healthcare.

 

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